Support Rules and Guidelines
Before you post your support topic, please remember to:
  • Read the support forum rules.
  • Check the wiki and use search to see if your problem can be answered there first.
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This will help ensure your support issue will be attended to in a quick and efficient manner.

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 Premium not working! [SOLVED]
Hey fam! I'm here from

I purchased JCINK premium on the ninth, and it's still not active. My members are still seeing adds, and I checked my bank account and the 10 dollars definitely got deducted. ^^;; Does it take some time to activate?

(I put a support ticket in but my co-admin said forums are quicker for responses.) Thank you!
You should have premium now; sorry. Paypal didn't send back the info that the payment had actually cleared so the update was not completed. This can happen sometimes (rarely); if it ever does please notify us and we'll rectify it asap.

Also the forums are quicker for community-based replies about design, feature aspects but not for issues like this. Premium users get priority ticket support also, just for future note.

email: :: blog: John C.
This topic has been solved. If you need anymore help please post a new thread. Thanks for choosing Jcink services.

email: :: blog: John C.
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