Add ReplyNew TopicNew Poll

 Weird PM Log Data
#
A PM that was sent by a now banned and deleted account showed up in the PM Logs as if it had been sent by a new member with a different timestamp.
  • Member A registered 17th May 2017 - 04:31 PM, their parent account was registered 16th May 2017 - 04:53 PM
  • Member B, who originally sent the PM was ip/email banned and deleted shortly after we found out about the PM, May 17 2017, 01:13 AM (we remember them being registered around Midnight on the 16/17th but didn’t think to log the timestamp before deleting the account)
  • The original PM had a timestamp of May 17th 2017, 12:13 AM. This timestamp was found in a screencap we took of the popout pm copy (we didn't think to take a screencap of the PM in the logged list)
  • The new PM is identical to the old PM content wise, sent to the same member, with a timestamp of 17th May 2017 - 12:13 AM but is logged as though it had been sent from Member A rather than Member B (linking to member B's profile, saying its from member B in the popout)
  • We remember seeing 2 PMs (one from member B, one from member A) but The PM from member B is now nowhere to be seen
  • The member who had received the PM got an email notification and a notification on site but did not see the PM in their inbox. They did not receive the second PM
  • We(the staff) did not delete the original PM from the logs
  • We had originally thought member A was simply another alias of member B under a new IP and banned them as well, (member B had been switching IPs earlier) but after they contacted us about it and now that we’re looking more closely at the details, that might not be the case.


This post has been edited by ampersand: May 19 2017, 05:14 PM
PM
#
This is a known bug that can sometimes happen with deleted accounts whom IDs get reused - we can manually clear this data for you though for the specific user in the meantime.

signature
email: admin@jcink.com :: blog: John C.
#
Thank you so much!! We should be good now that we know for sure there wasn't any more funny business going on.
PM
1 User(s) are reading this topic (1 Guests and 0 Anonymous Users)
0 Members:
Share this topic:
« Next Oldest | Bug Reports | Next Newest »

Options Add ReplyNew TopicNew Poll